What does a Managed Security Operations (SOC) engagement cover in India?
Key takeaways
- Scope, price band and delivery date are agreed in writing before any testing starts.
- Every finding ships with a reproduction step and a concrete fix, not a tool name.
- A one-page plain-English summary is included so non-technical decision makers can act.
- A retest after remediation is included and lists each finding as closed, partial or open.
- The report states what was tested and what was not, so you know the limits of the result.
As of 24 October 2026: the service descriptions, prices and turnaround figures on this page are current.
What does the engagement include?
Someone watching the alerts all day, when you cannot afford a 24/7 team. The concrete scope depends on your estate, and we set it out line by line in the rules-of-engagement document before we begin.
- 24/7 alert triage with named analysts and a defined escalation path
- Log ingestion and SIEM tuning to cut the noise that causes burnout
- Scheduled vulnerability scanning with prioritised ticket creation
- Monthly threat hunting against your environment
- Monthly reporting written for people who are not security analysts
What will you receive?
- Live monitoring across your agreed log sources
- Triage records and escalation history
- Monthly executive report with trends, not just tick counts
- Quarterly tuning session to remove false-positive load
How does the engagement run?
There is a fixed order here, and it has a reason. A scoping call first, so nobody pays for a test of the wrong system. Then the rules-of-engagement document, which spells out every system, every date, the test window, the contact, and what is excluded. Signed by both sides, kept by both sides. The test runs inside the window. Then the report, the fixes, and the retest.
| Stage | What happens | What you get |
|---|---|---|
| Scoping | A call and, where needed, a short technical discovery | A written scope and a fixed price band |
| Authorisation | Rules of engagement signed by both parties | A document for your legal and insurance files |
| Testing | Manual and AI-assisted testing inside the agreed window | A live finding log you can ask about at any point |
| Reporting | Technical report plus a one-page executive summary | Prioritised findings with reproduction steps and fixes |
| Remediation | Your team fixes, we answer questions during the work | Support while the fixes are in flight |
| Retest | We re-test what we raised | A retest certificate per finding |
What do you get, and when?
The artefacts come out in the same order every time, whatever the engagement is. A client comparing two firms should be comparing the depth of the work, not whether one of them included a one-page summary and the other did not think to.
| Deliverable | What it contains | When you get it |
|---|---|---|
| Written scope and rules of engagement | Every system, date, permitted technique and named contact | Before testing starts |
| Live finding log | Findings as they are raised, with severity | During the engagement |
| Technical report | CVSS scores, reproduction steps and fix guidance | At the end of testing |
| Executive summary | One page, written for a non-technical decision maker | With the technical report |
| Evidence pack | Request and response captures for every finding | With the technical report |
| Remediation support | Answers while your team applies the fixes | While the fixes are in flight |
| Retest certificate | Each finding marked closed, partial or open | After remediation |
How do you price it?
₹35,000 – ₹2,50,000 per month is the indicative band for a typical scope of this type. The final figure depends on the number of assets, the depth of authentication, the number of environments, and whether the engagement includes remediation support. We quote a fixed price, not an hourly one, and we confirm it in writing before work starts.
What are the common questions about this service?
Request a scoped quote for managed security operations (soc)
Describe what you are worried about rather than a list of services you want. The quote you get back names the work that addresses it, and you get a fixed price and a start date with it.
Request a quote See pricingLast reviewed: 24 October 2026. Information on this page is general guidance, not legal advice. Prices are indicative bands for a typical scope and are confirmed in a written quote before any work begins.