What does a Account Recovery & Data Recovery engagement cover in India?
Key takeaways
- Scope, price band and delivery date are agreed in writing before any testing starts.
- Every finding ships with a reproduction step and a concrete fix, not a tool name.
- A one-page plain-English summary is included so non-technical decision makers can act.
- A retest after remediation is included and lists each finding as closed, partial or open.
- The report states what was tested and what was not, so you know the limits of the result.
As of 24 October 2026: the service descriptions, prices and turnaround figures on this page are current.
What does the engagement include?
Lost or locked accounts, and lost files — recovered with proof of ownership. The concrete scope depends on your estate, and we set it out line by line in the rules-of-engagement document before we begin.
- Account takeover assessment and recovery for email, WhatsApp, Instagram and social platforms
- Two-factor and SIM-swap compromise investigation
- Logical data recovery from phones, laptops, desktops and corrupted volumes
- Server and cloud storage recovery
- Evidence pack and post-recovery hardening so it cannot recur
What will you receive?
- Recovery outcome report and what was restored
- Root cause of the compromise and the fix that prevents a repeat
- Recovery of the account's data where the platform permits it
- Guidance on platform reporting for the next account
How does the engagement run?
There is a fixed order here, and it has a reason. A scoping call first, so nobody pays for a test of the wrong system. Then the rules-of-engagement document, which spells out every system, every date, the test window, the contact, and what is excluded. Signed by both sides, kept by both sides. The test runs inside the window. Then the report, the fixes, and the retest.
| Stage | What happens | What you get |
|---|---|---|
| Scoping | A call and, where needed, a short technical discovery | A written scope and a fixed price band |
| Authorisation | Rules of engagement signed by both parties | A document for your legal and insurance files |
| Testing | Manual and AI-assisted testing inside the agreed window | A live finding log you can ask about at any point |
| Reporting | Technical report plus a one-page executive summary | Prioritised findings with reproduction steps and fixes |
| Remediation | Your team fixes, we answer questions during the work | Support while the fixes are in flight |
| Retest | We re-test what we raised | A retest certificate per finding |
What do you get, and when?
Every engagement produces the same set of artefacts, whatever the service. The detail differs, but the shape does not, because a client should be able to compare two vendors on the same deliverables rather than on two different promises.
| Deliverable | What it contains | When you get it |
|---|---|---|
| Written scope and rules of engagement | Every system, date, permitted technique and named contact | Before testing starts |
| Live finding log | Findings as they are raised, with severity | During the engagement |
| Technical report | CVSS scores, reproduction steps and fix guidance | At the end of testing |
| Executive summary | One page, written for a non-technical decision maker | With the technical report |
| Evidence pack | Request and response captures for every finding | With the technical report |
| Remediation support | Answers while your team applies the fixes | While the fixes are in flight |
| Retest certificate | Each finding marked closed, partial or open | After remediation |
How do you price it?
₹5,000 – ₹50,000 per account or device is the indicative band for a typical scope of this type. The final figure depends on the number of assets, the depth of authentication, the number of environments, and whether the engagement includes remediation support. We quote a fixed price, not an hourly one, and we confirm it in writing before work starts.
What are the common questions about this service?
Request a scoped quote for account recovery & data recovery
Send the scope and the date it has to be finished by. The reply you get back is a fixed price, a start date, and a straight answer on whether this is worth doing at the size you are asking about.
Request a quote See pricingLast reviewed: 24 October 2026. Information on this page is general guidance, not legal advice. Prices are indicative bands for a typical scope and are confirmed in a written quote before any work begins.